Support Center

Welcome to our Support Center. Find the answers you're looking for about our products and services. You can search through the Knowledge Base, chat with experts, or request support.

  • Knowledge BaseBrowse or search the Knowledge Base for a wide variety of solutions.
  • Ask for HelpSubmit a ticket to Ask for Help.
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Most Popular Topics

  1. Where are the build instructions for the Batmobile?
  2. I have built the gateway but was not prompted to build the Batmobile.
  3. How do I change the language spoken in the game?
  4. How do I download the content update if I’ve already skipped it?
  5. How to reprogram your LEGO® Vehicle or Accessory Toy Tag
  6. I am encountering a technical problem when playing LEGO® Dimensions.
  7. What happens if I don’t install the recommended updates on my console?
  8. Contact Us
  9. Where are the build instructions for expansion pack vehicles and gadgets?
  10. My LEGO® Toy Pad isn’t working.
  11. How do I access the Adventure Worlds?
  12. I don’t have enough hard drive space to install the LEGO® DIMENSIONS updates. How do I get more space?
  13. What are Keystones and how do they work?
  14. How can I make my LEGO® Toy Tags work best?
  15. How do vehicle and gadget upgrades and Toy Tags work?
  16. How to download DLC content for expansion packs for Wave 6 and forward
  17. I receive an error when downloading the content update.
  18. My Toy Pad is flashing but I can’t progress in the game.
  19. How do I change my game language to play in Spanish EU or Italian?
  20. How much hard drive space do I need to play LEGO® Dimensions?
  21. How do I replace missing bricks?
  22. How do I report a bug?
  23. I do not have enough hard drive space on my Wii U console to download the new content update file.
  24. My character is stuck in the game and I can’t move them.
  25. My character’s special ability doesn’t work.
  26. How do you complete the Hacking mini-game?
  27. Who can I ask for help with gameplay?
  28. How can I play the classic arcade games in the Midway Arcade Adventure World?
  29. How to start the Spy Hunter classic arcade game
  30. I can’t complete Wyldstyle’s Wall Jump in the Back to the Future story level (Once Upon a Time Machine in the West)

Knowledge Base

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