Skip To Search Skip To Main Content

My LEGO® Toy Pad isn’t working.

If your LEGO® Toy Pad isn’t working properly, please follow these steps:

1. Unplug your Toy Pad.
2. Place your Toy Pad on a stable, secure, hard and flat surface.
3. Ensure that your Toy Pad is not on any metal or electronic surfaces or objects.
4. Plug your Toy Pad back into your console.

If your Toy Pad is still not being recognized after following these steps, please contact LEGO® Dimensions Support by clicking on the "Ask for Help" or “Contact Us” links above.
Rating: 419 Votes 127 Yes Votes 30% voted yes
Was this answer helpful?
Provide Feedback on this Topic
Topic Information
  • Topic #: 24037-15
  • Date Created: 09/15/2015
  • Last Updated: 10/07/2015
  • Viewed: 52780
My LEGO® Toy Pad isn’t working.
! ! ! !

Topic 24037-15

My LEGO® Toy Pad isn’t working.

Knowledge Base